refund policy

If your order is still not delivered or has arrived in proper condition, unfortunately we are unable to offer you a refund or an exchange.

To be eligible for a return, your item must have arrived defective or in poor condition, and must be in the original packaging.

To complete your return, we need you to send us your receipt or proof of purchase along with images with the conditions of the product, to the email hola@abracemostodoloquesomos.com

Shipping costs to return your item are on us.

Depending on where you live, the time it takes to receive your product exchange may vary.